1. What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides support for Australians with permanent and significant disabilities, helping them achieve greater independence and improve their quality of life.
2. Is Anywhere Direct Care a registered NDIS provider?
Yes, we are a registered NDIS provider, officially approved under the NDIS Quality and Safeguards Commission until August 2028. This means we meet the national standards of safety, quality, and compliance.
3. What services do you provide?
We offer a wide range of supports including:
Personal care and daily living assistance
Travel and transport support
Household tasks and meal preparation
Life skills development and capacity building
Group and community activities
Innovative community participation
Each plan is tailored to meet the participant’s goals.
4. Who can access your services?
Our services are available to all NDIS participants with approved plans, as well as their carers and families. We currently serve Greater Sydney.
5. How do I start with Anywhere Direct Care?
It’s simple:
Contact us via phone or our online form.
We’ll book a free initial consultation.
Together, we’ll design a personalised support plan that matches your NDIS goals.
6. Can you help me manage my NDIS plan?
Yes. We work with all management types:
Self-managed: we invoice you directly and provide receipts for your records.
Plan-managed: we send invoices to your plan manager for payment.
NDIA-managed (agency-managed): we claim directly through the NDIS portal.
Our team will help you understand your budget, categories, and the best supports for your goals.
7. What if I’m not sure which supports I’m eligible for?
Our experienced team will review your plan and explain what services you can access. We also guide you in preparing for your next NDIS plan review.
8. Do you charge according to NDIS price limits?
Yes. All our services follow the NDIS Price Guide to ensure fairness, transparency, and compliance.
9. How do you ensure quality and safety?
All our staff are qualified, police-checked, and trained to follow NDIS Code of Conduct standards. We also encourage ongoing feedback to continually improve our services.
10. How can I give feedback or make a complaint?
You can provide feedback directly through our Feedback & Complaints form, by phone, or by email.
If you prefer, you may contact the NDIS Quality and Safeguards Commission directly. We take all feedback seriously and respond promptly.
11. What languages do you offer support in?
Our team members speak English, Arabic, and other community languages, helping you communicate comfortably and clearly.
12. How can I join your team?
We’re always looking for passionate support workers, nurses, and allied health professionals. Visit our Careers page or email us your CV to explore current openings.
13. How can I contact you?
📞 0414 149 802
📧 AnywhereDirectCare@gmail.com