Frequently asked questions

The National Disability Insurance Scheme (NDIS) provides support for Australians with permanent and significant disabilities, helping them achieve greater independence and improve their quality of life.

Yes, we are a registered NDIS provider, officially approved under the NDIS Quality and Safeguards Commission until August 2028. This means we meet the national standards of safety, quality, and compliance.

We offer a wide range of supports including:

• Personal care and daily living assistance
• Travel and transport support
• Household tasks and meal preparation
• Life skills development and capacity building
• Group and community activities
• Innovative community participation

Each plan is tailored to meet the participant’s goals.

Our services are available to all NDIS participants with approved plans, as well as their carers and families. We currently serve Greater Sydney.

It’s simple:

1. Contact us via phone or our online form.
2. We’ll book a free initial consultation.
3. Together, we’ll design a personalised support plan that matches your NDIS goals.

Yes. We work with all management types:

• Self-managed: we invoice you directly and provide receipts for your records.
• Plan-managed: we send invoices to your plan manager for payment.
• NDIA-managed (agency-managed): we claim directly through the NDIS portal.

Our team will help you understand your budget, categories, and the best supports for your goals.

Our experienced team will review your plan and explain what services you can access. We also guide you in preparing for your next NDIS plan review.

Yes. All our services follow the NDIS Price Guide to ensure fairness, transparency, and compliance.

All our staff are qualified, police-checked, and trained to follow NDIS Code of Conduct standards. We also encourage ongoing feedback to continually improve our services.

You can provide feedback directly through our Feedback & Complaints form, by phone, or by email. If you prefer, you may contact the NDIS Quality and Safeguards Commission directly. We take all feedback seriously and respond promptly.

Our team members speak English, Arabic, and other community languages, helping you communicate comfortably and clearly.

We’re always looking for passionate support workers, nurses, and allied health professionals. Visit our Careers page or email us your CV to explore current openings.

Phone: 0414 149 802
Email: AnywhereDirectCare@gmail.com