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Anywhere Direct Care Pty Ltd

Feedback & complaints

Your voice helps us improve

We value your feedback — it helps us grow, improve, and ensure we’re delivering the best possible support for every participant.

Why feedback matters

Open, honest and handled with care

We believe that open and honest feedback is essential to providing quality care. You can share your experience with us — good or bad — and we’ll make sure it’s reviewed promptly and respectfully.

Complaints are managed in line with the NDIS Code of Conduct and handled confidentially by our management team. You may submit feedback anonymously or request an advocate to speak on your behalf.

You can provide feedback by

Online form

Share your feedback

All feedback and complaints are handled in confidence. We aim to resolve concerns fairly, promptly, and in line with our Complaints Management Policy.

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