Feedback & complaints
Your voice helps us improve
We value your feedback — it helps us grow, improve, and ensure we’re delivering the best possible support for every participant.
Why feedback matters
Open, honest and handled with care
We believe that open and honest feedback is essential to providing quality care. You can share your experience with us — good or bad — and we’ll make sure it’s reviewed promptly and respectfully.
Complaints are managed in line with the NDIS Code of Conduct and handled confidentially by our management team. You may submit feedback anonymously or request an advocate to speak on your behalf.
You can provide feedback by
- Talking directly with your support worker or supervisor
- Emailing AnywhereDirectCare@gmail.com
- Calling 0414 149 802
- Filling out the online form below
Online form
Share your feedback
All feedback and complaints are handled in confidence. We aim to resolve concerns fairly, promptly, and in line with our Complaints Management Policy.
